Case Study: From GA4 Frustrations To PostHog Success

Mat Calica
Mat CalicaSenior Marketing Manager, Alliance Virtual Offices
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"I was impressed by the clear communication and thorough documentation they provided after setup. ZappyPeople’s expertise transformed our data analytics approach, providing us with the tools we needed to accurately track our performance and make informed decisions."

How Alliance Virtual Offices Transformed Digital Analytics with ZappyPeople

Replacing GA4 with PostHog

Client: Alliance Virtual Offices
Industry: Business Services
Project: PostHog Analytics Data Tracking System
Timeline: February – April 2024
Services Provided: PostHog Analytics Implementation, Data Tracking, Dashboard Creation
Key Results: Accurate conversion tracking, comprehensive dashboards, seamless integration

 

Introduction

Alliance Virtual Offices, a premier provider of virtual office solutions, recognized the need for a robust analytics system to replace their existing Google Analytics setup. The goal was to enhance their data tracking capabilities and accurately measure conversions across multiple channels. To achieve this, they enlisted the expertise of ZappyPeople.

Mat Calica, the Senior Marketing Manager at Alliance Virtual Offices, has been with the company since July 2018. The company has seen a remarkable 263% growth in this time, earning a spot on the Inc. 5,000 list of fastest-growing companies in 2023. Mat is a firm believer in data-driven decisions and prioritizes open communication within his team.

 

Opportunity / Challenge

The Need for Advanced Analytics

Alliance Virtual Offices provides essential services such as virtual offices, live receptionist services, virtual phone plans, meeting room rentals, and coworking spaces. To continue thriving, they needed to:

      • Set up and build out PostHog analytics data tracking from scratch.

      • Accurately track conversions across multiple marketing channels.

      • Build comprehensive dashboards and notebooks for data presentation.

     

    Solution

    Choosing ZappyPeople

    Mat found ZappyPeople through an online search and chose them based on their high ratings and excellent value for cost. The project was handled by a single skilled Analytics Implementation Expert from ZappyPeople.

    Project Scope and Execution

    Scope of Work:

        • Instant Insights Set: A suite of dashboards that deliver instant insights into several areas of performance marketing and sales attribution
        • Measurement Deepening: Implemented advanced measurement techniques to capture detailed user interactions and behaviors

        • Segment Application: Increased the use of audience segments and lifecycle stages to better understand groups of use

      Key Deliverables:

          • Configured and deployed tracking codes and events in PostHog

          • Conducted testing to ensure accurate data collection

          • Optimized  implementation for seamless integration

          • Provided clear documentation and training for ongoing use

         

        Results & Feedback

        Measurable Outcomes

        The project led to several significant achievements:

            • Complete Setup: Successfully implemented PostHog from scratch

            • Accurate Tracking: All KPIs now tracked accurately as requested

            • Comprehensive Dashboards: Built useful dashboards and notebooks for data presentation

            • Thorough Documentation: Supplied necessary documentation for future reference

          Client Feedback

          Mat Calica praised ZappyPeople for their impressive knowledge and actionable recommendations. He highlighted their expertise in leveraging data to provide valuable insights and their ability to communicate clearly and effectively

          Project Management

          ZappyPeople’s project management was noted for its thoroughness and attention to detail. They were responsive to all client needs and delivered all project components on time.

          Primary Communication:

          • Virtual Meetings
          • Email
          • Messaging App

          Unique Strengths:

          • Expertise in data analytics
          • Clear communication
          • Actionable recommendations

           

          Conclusion

          ZappyPeople successfully enhanced Alliance Virtual Offices’ analytics capabilities and marketing integration capacity, delivering significant improvements in conversion tracking and data management. Through expert feature deployment, detailed data insights, and strategic analysis, ZappyPeople proved to be an invaluable partner.

          For businesses seeking to enhance their digital platforms and leverage data effectively, ZappyPeople offers the expertise and dedication required to achieve remarkable results.

          Contact us today to discover how we can support your digital strategy.

          author avatar
          Nataliya
          Nataliya Kuznetsova is a seasoned marketing consultant with nearly 20 years of experience. She helps businesses optimise their marketing strategy, refine messaging and positioning, develop and implement go-to-market strategies, and launch new products. She works closely with founders and in-house teams, organises agency collaborations, and builds marketing teams and processes from scratch.

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